Chiara Zuanni (Karl-Franzens University of Graz) ‘Talking about museums: expertise, participation, and social media audiences’

Clemency Anderson (University of Cambridge) ‘Online Voice and Heritage: Applying qualitative analysis to Trip Advisor reviews of House Museums’

Tom Webster-Deakin (National Trust Midlands) ‘Digital – More than Just a Marketing Tool?’

Event Timeslots (1)

Zuanni; Anderson; Webster-Deakin

22nd March 2023

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