Chiara Zuanni (Karl-Franzens University of Graz) ‘Talking about museums: expertise, participation, and social media audiences’

Clemency Anderson (University of Cambridge) ‘Online Voice and Heritage: Applying qualitative analysis to Trip Advisor reviews of House Museums’

Tom Webster-Deakin (National Trust Midlands) ‘Digital – More than Just a Marketing Tool?’

Event Timeslots (1)

Zuanni; Anderson; Webster-Deakin

Planning now for 2022

Heritage Dot brings together practitioners and researchers, to identify key challenges and opportunities, showcase innovation, and explore collaboration in the digital heritage sector. The theme for 2019 was 'Joining the Dots: Partnerships, Participation and Platforms'.

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